CORPORATE PURPOSE
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CORPORATE TARGET
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ACTION PLAN WITH IMPLEMENTATION STEPS
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BECOME A HOSPITAL TARGETING CONTINUOUS IMPROVEMENT |
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To provide the most cost-effective service by combining technological changes and changes in the health sector with quality.
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To provide healthy services in terms of patient / patient relative satisfaction, rights and safety.
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To carry out the service we provide on time, systematically, in a planned manner, with the least error.
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To ensure continuous improvement without compromising Quality Management Systems standards.
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To be a hospital that cares about and provides patient privacy.
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To be a pioneer in scientific research by using modern technology.
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To provide services based on continuous improvement and measurement, both in terms of quality and quantity.
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To increase the quality of service with continuous measurement and evaluation.
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To increase the quality/efficiency of health care and to ensure its sustainability.
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clinical indications.
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Activity indicators.
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Patient satisfaction surveys.
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Employee satisfaction surveys.
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To ensure the continuity of Indicator Management and to reach the determined target values.
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BECOME A TRAINING HOSPITAL THAT QUALIFIED CONTRIBUTIONS TO EVERY STAGE OF MEDICAL EDUCATION |
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To provide and maintain a qualified clinical infrastructure for medical education on the basis of student, educator satisfaction, rights and safety.
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Prioritizing education and training in all processes during health service delivery
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To establish and maintain an effective cooperation and coordination system with the Dean of the Faculty of Medicine and the Department Heads.
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To make continuous improvement in the infrastructure and processes according to the opinions and suggestions of the students, trainers, education boards and commissions affiliated to the Dean's Office, related to education and training from the departments.
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TO BE THE PREFERRED HOSPITAL, IN THE REGION, BY PROVIDING RELIABLE AND EASY ACCESSIBLE HEALTH SERVICE, DOMESTIC AND ABROAD |
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To provide easy access to all those who need the health service we offer.
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To provide easier access to health services for disabled and elderly individuals.
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To facilitate the procedures of patients who want to apply to our institution from abroad
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To make the necessary arrangements for the easy transportation of elderly and disabled patients coming to our hospital.
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Making arrangements due to difficulties in the parking lot and emergency room entrance of our hospital.
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Working with effective patient providers for easy access to our hospital from abroad.
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Increasing the number of employees who speak foreign languages so that the institution can communicate with overseas patients.
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Translation of the website into many foreign languages.
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Establishing a system for online patient opinions.
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RISING THE SATISFACTION OF OUR PATIENTS |
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To ensure that the needs are determined in line with the opinions and suggestions of our employees.
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Ensuring that the personnel are employed in areas suitable for their profession and certification status, abilities and wishes.
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Establishing walking and resting areas in the hospital garden in the spare time and lunch breaks of the employees
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RESOLVING HOSPITAL INFRASTRUCTURE AND EQUIPMENT DEFICIENCIES AND ENSURING ITS CONTINUITY |
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To provide quality and continuous health services by reducing hospital infrastructure deficiencies as much as possible.
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Ensuring that the necessary repairs, modifications and maintenance are carried out in our hospital building in accordance with the Quality Standards in Health.
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To ensure the deficiencies and, if necessary, their renewal.
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INCREASE THE QUALITY OF SERVICE BY RAISING THE QUALIFICATIONS OF OUR EMPLOYEES |
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In-service trainings, providing guidance to employees on certification.
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To ensure that the employees are employed in the appropriate department according to their abilities.
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Ensuring that employees provide services in places suitable for their job description and qualifications (certificate, graduation, experience).
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Determining the training needs of the employees and ensuring that they receive training.
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Ensuring the participation of personnel in certification programs.
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TO BE AN ENVIRONMENTALLY-SENSENT HOSPITAL THAT REDUCES ITS WASTE AND CARE ABOUT ENVIRONMENTAL HEALTH |
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Regular trainings for the separation of wastes at the source, creating suitable and sufficient storage areas for wastes.
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Within the scope of all our activities, to evaluate recyclable wastes, to reduce the use of limited natural resources, to prevent pollution that will occur due to environmentally harmful wastes, not to adversely affect living life, and to take necessary measures to avoid polluting the environment.
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